General Information Notice

Identity of the Data Controller

Akdemir Global Foreign Trade Inc. acts as the data controller with respect to personal data collected through the website, contact forms, newsletter subscriptions, and other digital touchpoints.

Address: Mahmutbey District, İstoç Trade Center, 2416 Street, Aktem Plaza No: 4/132, 34218 Bağcılar / Istanbul / TURKEY

Categories of Personal Data Processed

Depending on your relationship with our company, the following categories of personal data may be processed:

• Identity data: name and surname
• Contact data: email address, phone number, and address information
• Customer transaction and request data: contact form contents, quotation requests, complaints, and suggestions
• Transaction security data: IP address, log records, cookie preferences, and browser information
• Marketing data: newsletter subscription, campaign, and communication permissions

Purposes of Processing Personal Data

Your personal data may be processed for the following purposes depending on the nature of your relationship with our company and our field of activity.

• Responding to communication requests and managing request processes
• Providing information about products, services, and corporate content
• Improving customer satisfaction, quality control, and operational processes
• Ensuring information security, access logging, and system continuity
• Complying with legal obligations and creating evidence for potential disputes
• Sending electronic commercial messages when explicit consent is available

Transfer Recipients and Purposes

Your personal data may be transferred, in accordance with applicable law and to the extent necessary, to the recipient groups below.

• Suppliers providing information technology, hosting, maintenance, email, and technical support services
• Accounting, legal, audit, and consultancy service providers
• Public institutions and authorities legally authorized to receive such data
• Business partners, logistics providers, or service providers involved in operational processes

Collection Method and Legal Basis

Personal data may be collected through website forms, cookies, email correspondence, telephone calls, and other physical or electronic channels.

Data is processed on legal grounds such as being directly related to the establishment or performance of a contract, compliance with legal obligations, protection of legitimate interests, and where necessary, obtaining explicit consent.

Your Rights as a Data Subject

Under Article 11 of the Turkish Data Protection Law, you may exercise the following rights by applying to the data controller:

• To learn whether your personal data is processed
• To request information if your personal data has been processed
• To learn the purpose of processing and whether the data is used in line with that purpose
• To know the third parties to whom personal data is transferred domestically or abroad
• To request correction of incomplete or inaccurate data
• To request deletion or destruction of data when the conditions are met
• To request notification of correction, deletion, or destruction to third parties to whom the data was transferred
• To object to a result against you arising exclusively from automated processing
• To request compensation if you suffer damage due to unlawful processing

Application Procedure

To exercise your rights, you may submit your requests by email to info@akdemirglobal.com or in writing to Mahmutbey District, İstoç Trade Center, 2416 Street, Aktem Plaza No: 4/132, 34218 Bağcılar / Istanbul / TURKEY.

Applications should be submitted in accordance with applicable procedures and include enough information to verify identity. Requests are handled as soon as possible and no later than 30 days free of charge; if the process requires additional cost, fees permitted by law may be requested.